Euroheat & Power, 4th Marketing Seminar:
PROMOTING DHC:
Tools to Success

13-14 March 2008
Venue: Renaissance Hotel, Salzburg, Austria

Invitation


Euroheat & Power is pleased to invite you to participate at Euroheat & Power' s 4th Marketing Seminar, 'Promoting DHC: Tools to Success,' that will take place in Renaissance Hotel in Salzburg, Austria on 13 and 14 March 2008.

Promotion and customer relations are remaining on the forefront and are the key for continuing success of our industry. Combined heat & power (CHP) and district heating and cooling (DHC) operating in an active market environment faces many daily challenges. Still, with the current policy drives for environmental responsibility, security of supply and energy efficiency our sector recognises many opportunities for consolidation and continuing growth of CHP/DHC.

The European Marketing expert group operating under guidance of Euroheat & Power Board has reviewed the customer-relations needs and the key customer-facing tools for CHP/DHC in the future. This seminar aims to present a broad range of expert views on these. Amongst many others, the topics covered include daily customer care, billing and metering as communications with customer, market potentials, green customer, and experiences on making customer surveys.

We hope that you will be able to join us for what we hope will be an informative and important exchange of experiences and would appreciate your response to this invitation by returning the attached registration form before 6 March 2008.

Working language of the Workshop is English with German translation service available.

Please note that you can further enhance profile of your organisation through one of our sponsorship packages. For more information please contact Dusan Jakovljevic Dusan.Jakovljevic@euroheat.org , telephone +32 2 740 21 10.

In the case that you have a prior arrangements and are unable to participate, you are welcome to pass this invitation to your colleague.

This Seminar is taking place in conjunction with Austrian District Heating Days 2008 (Fernwärmetage 2008) organised by the Austrian Association of Gas- and District Heating Supply Companies (FGW) which will take place on 12 and 13 March 2008 in Salzburg. The DH Days will focus as usual on the development of the energy policy in Austria and the EU, followed by expert presentations on innovative district heating and district cooling projects, new developments regarding technology, as well as legal aspects in pricing and easement. DH Days language will be German and further information are available at http://www.gaswaerme.at/de/services/veran/details?uid=2243

Euroheat & Power
Avenue de Tervuren 300
B - 1150 Brussels
Tel: + 32 2 740 21 10
Fax: + 32 2 740 21 19
www.euroheat.org